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Introduced by Wave Money, WavePay is a mobile wallet application that you can use with your mobile phone anytime, anywhere. It’s an application that you can simply download and self-register to start using. With WavePay application, the users can cash in/out money, top up mobile, pay bills, repay loans, purchase tickets etc. WavePay users do not need to have a bank account to use the financial services so that they are not dependent on limited bank timings. Being a WavePay user, once you have cashed in your account, you can send money to anybody in Myanmar with a mobile phone. Sending money between WavePay app users is free.
WavePay Application can be installed on your smartphone with any mobile operator numbers.
Transferring money between WavePay accounts is FREE.
Transaction fees apply for transferring money to the recipient who does not have WavePay account.
If you cash out from your WavePay account, the transaction fee will be deducted from your account. You can check transaction fees in “Fees Calculator” in the app.
No transaction fees charged for cashing in your WavePay account at Wave Money shops
Only one WavePay Account can be created per phone number.
No, it is currently unavailable.
All the WavePay Level 2 customers can use MPU Cash In feature. If you are not a WavePay Level 2 customer, you can easily upgrade to level 2 by submitting your KYC on the WavePay application.
WavePay is a mobile wallet introduced by Wave Money. To use WavePay, you must have registered a WavePay account and you need to have mobile internet to cash in/out money, pay bills, and top up your mobile. With Wave Money, you can send money, cash out money and repay loans at Wave Money shops just by providing necessary information including mobile number and NRC number. You do not need to create an account to use Wave Money services.
You can send money to anyone with WavePay in Myanmar. You only need the recipient’s phone number if the recipient already has a WavePay account. The money will be transferred to the recipient’s WavePay account directly. If the recipient doesn’t have a WavePay account, all you need is the recipient’s phone number, name and NRC number to transfer money anyone in Myanmar via WavePay. After the money is transferred, you must share the secret code with the recipient to cash out the money at nearest Wave Money shop. It is important not to share the “secret code” with anyone except the recipient of money.
If the recipient has a WavePay account, the cash will be transferred directly into the recipient’s WavePay account. They can cash out with mobile number at the nearest Wave Money shop. If the recipient does not have a WavePay account, they can cash out with the “transaction ID” and “secret code” at the nearest Wave Money shop.
WavePay Application is compatible with both android and iOS.
In order to cash in with MPU cards, your MPU card must be registered/enabled with e-commerce functionality. This is done by the issuer bank of your card.
The minimum amount is 10,000 MMK per MPU card transaction, and the maximum balance limit of Wave Wallet is 20Lakh per day. However, the card limit may vary based on the Debit limit of the issued bank card.
WavePay Version 1.4 start available from October 14th, 2021 on Google Play Store.
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Please download WavePay 1.4, Login to your wavepay account.
After OTP and PIN, you will see the screens to authorize your device. Once you authorized the device request, the device will become Authorized Device (Primary Device).
Pls call to our call center 09790009000 or 900 from 8 AM to 8 PM to freeze your WavePay account, in that case.
As it is 1 Wallet 1 Device feature, you cannot use the same WavePay account in more than 1 device for the security of your account.
In that case, if you do not know the device, pls do not authorize the device.
If you rejected the device and want to remove the device from the rejection again, pls call to our call center 09790009000 or 900 from 8 AM to 8 PM.
Android Version 5.0 and above (Lollipop).
Android Version 5.0 and above (Lollipop)
No.
After OTP and PIN, you will see the screens to authorize your device. Once you authorized the device request, the requested device will become Authorized Device (Primary Device).
Pls call to our call center 09790009000 or 900 from 8 AM to 8 PM to reset the PIN, in that case.
Yes, you still can use your old device as long as you didn’t authorize any device on 1.4, you can reinstall the version 1.3.9 or you can still use your old version if you haven’t install the update version.
In this case, you can upgrade WavePay version to 1.4 in the other device and can log in again to request to the primary device to authorize your other device. But pls note that, you can use your WavePay account in one device only.
It could be there is no google play service in your device (most of the Chinese devices).
If you don’t get any alert, please go with the following steps.
Go to setting → Click Device Authorization → Device Authorization
Go to inbox click on Noti → Requests Device Authorization
Go to play store, and update WavePay latest app
You can download WavePay app, for Android:
https://bit.ly/wavepayandroid or https://www.wavemoney.com.mm/wavepay.php, Huawei AppGallery: https://bit.ly/3dZ18yA and for iOS: https://apple.co/2AwTRHM. Or you can search for ‘WavePay’ on your respective app stores such as Google Play Store, Huawei AppGallery and Apple App Store and download the app
You can use any preferred SIM Cards to create a WavePay account when you start using WavePay. First, you can download the app. Once downloaded,
1. Launch the WavePay app. Choose the language and tap “Next”. On the next page, tap “Register”.
2. When the next page appears, type your mobile number and tap “Continue”.
3. Wave Money will send you a temporary 4-digit PIN. Input the temporary PIN and tap “Submit”.
4. In the next page, you have to type a new 4-digit PIN. Please make sure to remember that and do not share with anyone.
5. On the next page please verify your new 4-digit PIN and tap “Continue”.
6. To start using your WavePay account, type your 4-digit PIN again and login to your WavePay account.
7. To start using WavePay services, provide your name, date of birth and gender. It is important to provide your correct date of birth.
You can cash in to your WavePay account at the nearest Wave Money shops as well as through Yoma Bank SMART account, KBZ and CB Mobile Banking.
You will need to contact our Call Center to delete your account. There must be zero balance in your wallet before the account can be deleted and the process may take up to 1 working day to be completed.
WavePay account is an account that you need to register to use WavePay app, a mobile wallet introduced by Wave Money. If you have a WavePay account, you can transfer money, make payments, bill payment, mobile top-ups, loan repayments and other financial services.
An ordinary WavePay account can be upgraded up to level (2). For business purposes, it can be upgraded up to level (3). To upgrade your account to level (3) for the business purposes, you can contact us via email address at care@wavemoney.com.mm as well as via Wave Money official Facebook Page Messenger with blue mark. You can also contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users. For Telenor users, the call is free
Once you download the WavePay application for free and register an account, your account is already Basic. When you register, provide the correct personal information such as your name, mobile number, date of birth.
You need your NRC to upgrade your existing WavePay Basic account to level 2.
If you haven’t downloaded and registered a WavePay account yet, first, you need to download the WavePay app for free and input your name, phone number, NRC, DOB and gender to register. Then, you can upgrade to level 2 with your NRC.
Below, you can see the step by step of how to upgrade to Level 2 for both Android and iOS smartphones.
To upgrade your WavePay account on Android phone,
1. Launch the WavePay app and tap 3-line icon on the top left.
2. Tap “Upgrade”.
3. Fill out your name, date of birth, gender and provide the number and both clear front and back photos of either of your N.R.C card or driving license or passport. It is important to provide the correct information.
4. Tap “Submit” after filling out the necessary information.
We will process your level upgrade within 3 working days. If your account isn’t upgraded within 3 working days, please contact our Wave Money call center. To upgrade your WavePay account on iOS phone,
1. Launch the WavePay app and tap 3-line icon on the top left.
2. Tap “Upgrade”.
3. Fill out your name, date of birth, gender and provide the number and both clear front and back photos of either of your N.R.C card or driving license or passport. It is important to provide the correct information.
4. Tap “Submit” after filling out the necessary information.
We will process your level upgrade within 3 working days. If your account isn’t upgraded within 3 working days, please contact our Wave Money call center.
The differences between WavePay Basic and Level 2 are the size of the wallet capacity, the daily transfer limit and the monthly transfer limit. The Level 2 account users have bigger wallet size than Basic account users. The daily and monthly transfer limits of level 2 accounts are 10 times more than Basic accounts.
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You can cash in your WavePay account free of charge by visiting to the nearest Wave Money shop or you can cash in from your Yoma Bank SMART account, CB or KBZ mobile banking.
WavePay has an instant transfer system with Yoma Bank SMART account. If you send money to your WavePay account using CB or KBZ mobile banking app, it may take up to 4 business hours to be reflected in your WavePay account.
If you have not used the WavePay application for 180 days, your account will be temporarily suspended, and this process is to secure your account. If you wish to reactivate the account, please contact the Wave Money call center. During this temporary suspension, you will not be able to make any outgoing transactions. Wave Money will also notify you with SMS in advance if your account will be suspended.
Benefits of using WavePay Mobile Wallet Application:
1. Self-account creation
2. Available 24/7
3. No transaction fee when making money transfer and payments between WavePay accounts.
4. Simple and easy to understand WavePay Financial Services
5. Track your transaction status by tapping “History” on the main page of WavePay app.
6. Request your transaction history of the last 3 months. 7. Quick payment by scanning QR code ((Metro, KFC, Auntie Anne’s)
8. It is safe and secure to use WavePay app
9. Transferring money, mobile top up, bill payments, travel tickets, and payment
for other interesting services can be made via WavePay Application
10. Cash in and cash out from WavePay accounts can be made easily at the nearest Wave Money shops.
11. You can also cash in to your WavePay account by Yoma Bank SMART account or CB, and KBZ mobile banking.
Therefore, using WavePay Mobile Wallet is suggested to enjoy these benefits.
We are in partnership with travel agents such as MMBusTicket, Oway, Flymya, and Elite where you can purchase bus tickets, flight tickets, hotel reservations from within the WavePay app and payments are facilitated by WavePay.
To transfer money, WavePay Account to other WavePay Account, you need to know the recipient’s mobile number that is used to register their WavePay account.
Below, you can see the step by step of how to make the transaction.
1. Launch the WavePay app and select “Send Money.”
2. Type or choose the mobile number you would like to transfer the money.
3. Type the amount you would like to transfer and tap “Continue.”
4. A review page of the transaction will appear and tap “Continue.”
5. Type 4-digit PIN of your WavePay account and tap “Send Now.”
6. Your transaction is completed.
You can track the transactions at “History” on the main page of WavePay app.
For your account security, please do not share your OTP and PIN with anyone.
To transfer money from your WavePay Account to the recipient who does not have a WavePay account, you need know the recipient’s mobile number, name and NRC number. After the money is transferred, the recipient can cash out free at the nearest Wave Money shop.
Below, you can see the step by step of how to make the transaction.
1. Launch WavePay app and select “Send Money”
2. Type or choose the mobile number you would like to transfer the money.
3. Type the amount, recipient name, recipient NRC number, secret code and tap “Continue.” Check to make sure you insert correct amount and information.
4. A review page of the transaction will appear and tap “Continue.”
5. Type 4-digit PIN of your WavePay account and tap “Send Now.”
6. Your transaction is completed. Share the 6-digit secret code to the recipient of money.
You can track the transactions at “History” on the main page of WavePay app.
Please ensure the 6-digit secret code is secure and only provide this number to the correct recipient of money. It is also important that you input the correct phone number.
To top-up your mobile number, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “Topup” on the main page
2. Type the mobile number that you want to top up correctly.
3. Choose the amount to top-up
4. Tap “Continue”
5. Type 4-digit PIN of your WavePay account and tap “Buy Now”
6. Your top-up is successful.
You can track the transactions at “History” on the main page of WavePay app.
To transfer money from Yoma Bank SMART account to WavePay account, you must have linked your WavePay account to Yoma Bank SMART account.
If your WavePay account is already linked to Yoma Bank SMART account,
1. Launch WavePay app and tap “Cash In/Out”
2. Tap “Cash In”
3. Tap “Bank Accounts”
4. Tap “Yoma Bank”
5. Select or input the amount you would like to transfer
To transfer money from KBZ account to WavePay account,
1. Launch WavePay app and tap “Cash In/Out.”
2. Tap “Cash In”
3. Tap “KBZ Bank” and log in to KBZ mBanking 4. Tap “QuickPay”
5. Search “Wave Money”
6. Input your personal information correctly and tap “Submit”
7. A review page of the transaction will appear and tap “Confirm” to complete.
8. Your transaction is completed.
To transfer money from WavePay account to Yoma Bank SMART account, you must have linked your WavePay account to Yoma Bank SMART account.
If your WavePay account is already linked to Yoma Bank SMART account,
1. Launch WavePay app and tap “Cash In/Out”
2. Tap “Cash Out”
3. Tap “Bank Accounts”
4. Tap “Yoma Bank”
5. Select or input the amount you would like to transfer
6. A review page of transaction will appear and tap “Continue”
7. Input your WavePay 4-digit PIN and the transaction is successful.
You can track the transactions at “History” on the main page of WavePay app.
The money from your WavePay account has already been transferred to Yoma Bank SMART account so you can now withdraw money at nearest Yoma ATM or the other banks’ ATM using Yoma SMART card. If your WavePay account is not linked to Yoma Bank SMART account, you may not be able to use this service feature.
To purchase bus tickets, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “Tickets” on the main page.
2. You can choose your desired service from MMBusTicket, Elite Express, and Oway.
3. Select your desired destination and travel date.
4. Please provide your name, contact number and necessary information. Then, tap “Proceed to WavePay.”
5. A review page will appear and check your travel details.
6. To make the purchase with WavePay, tap “Continue.” Then, type your 4-digit PIN to complete purchase process.
Your e-ticket will be sent by the respective travel agent either to your email or via Viber.
To purchase flight tickets, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “Tickets” on the main page.
2. You can choose your desired service from Flymya and Oway.
3. Select your desired destination and travel date and tap “Search”
4. Tap “Choose” to select your preferred flight and schedule.
5. Please provide your name, contact number and necessary information.
6. Then, tap “Pay And Book”
7. Confirm to book.
8. To make the purchase with WavePay, tap “Continue.”
9. Then, type your 4-digit PIN and tap “Pay Now” to complete purchase process.
10. Your flight ticket booking is successful. Your e-ticket will be sent by the respective travel agent either to your email or via Viber.
To make hotel reservations, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “Tickets” on the main page
2. You can choose your desired service from LODGGY and Oway. To make a simple payment for a hotel that you already booked, please select LODGGY. If you only start looking for hotels, select Oway.
3. To book a hotel via Oway, tap “Hotels” on Oway’s main page.
4. Select your destination, dates and nationality and tap “Search.”
5. If you find your preference, tap “Select.”
6. Provide necessary information for the hotel and tap “Confirm.”
7. When a review page appears, check the information you input and tap “Continue.”
8. Select checkout type and tap “Continue.”
9. Input your personal information and tap “Continue.”
10. Select “Mobile Payment” to make payment and tap “Continue To Pay.”
11. Input your WavePay account phone number and tap “Submit.”
12. A review page will appear and tap “Continue.” 13. Input your WavePay account’s 4-digit PIN and tap “Pay Now.” Your hotel booking and making purchase are completed.
Your booking confirmation will be sent by the respective travel agent either to your email or via Viber.
To purchase event tickets, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “Tickets” on the main page.
2. Then, tap “Event Tickets”.
3. It will take you to the myanpwel page.
4. Select the event and the number of tickets you want. Tap “Proceed To Payment”.
5. Provide your personal information and tap “Pay Now.”
6. To make the purchase, tap “Continue.”
Then, type your 4-digit PIN to complete the purchase process. Myanpwel will send your e-ticket to your email.
To make donations through WavePay, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “More” on the main page.
2. Find and tap on the organization that you want to donate.
3. Input the necessary information and tap “Continue”
4. A review page will appear and tap “Continue”
5. Then, type your 4-digit PIN and tap “Pay Now” to complete the donation process.
6. Your donation is successful.
Through the WavePay app, you can donate to different nonprofit organizations such as Dhamma Young Chi, Hnin Si Gone, M2030, Free Funeral Service Society, Hpaung Daw Oo, Tharthana Pyo Oo Yin, Nurture AIDS Center and Yangon Canine.
To make bill payments, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “More” on the main page.
2. Find the services that you would like to make the bill payment.
3. Choose the service you want to pay. Provide necessary information correctly.
4. Tap “Continue” to proceed to payment.
5. Then, type your 4-digit PIN to complete the payment process and tap “Pay Now”
6. Your bill payment is successful. You can track the transactions at “History” on the main page of WavePay app.
To make loan repayments, you must have installed and registered WavePay app on your phone. You also need to connect to a Wi-Fi network or turn on mobile data.
1. Launch the WavePay app and tap “Loan” on the main page.
2. Choose the loan service you want to pay.
3. Fill out the information and tap “Continue”
4. A review page will appear and tap “Continue”
5. Type your 4-digit PIN and tap “Pay Now”
6. Your loan repayment is successful. You can track the transactions at “History” on the main page of WavePay app.
To login, the user may need to use their 4-digit PIN for the first time. After signing in for one time, it is not necessary to login again, however, they will still need to confirm the PIN every time they make a purchase.
The information you should keep only to yourself are OTP, Temporary PIN, Secret Code and the 4-digit WavePay PIN. It is highly recommended not to share any screenshots of your WavePay account information on the social media platforms.
When you do cash in/out, you only need to provide your WavePay account phone number.
Wave Money call center reaches out to you with only two numbers: 900 for Telenor users and 09790009000 for non-Telenor users. Please remember that, whenever you make a contact or Wave Money’s official Messenger contacts you, the real Wave Money’s official Facebook page has the blue mark. Most important of all, Wave Money’s call center and employees will not, in any case, reach out to you to ask your personal information, OTP and PIN. If you are contacted by an unknown person, we encourage you not to share your OTP and your 4-digit PIN.
OTP is for the existing WavePay users when they log in to their account again on a new device or after reinstalling the app. OTP is a 6-digit system generated temporary secret code automatically sent by Wave Money and it is not supposed to share with anyone.
Temporary PIN is a system generated temporary secret code automatically sent by Wave Money. It is used when a WavePay user logs in for the first time to their account and resets their WavePay account PIN. This Temporary PIN has 4 digits and is not supposed to share with anyone.
Secret Code is used when the money is transferred via WavePay account or from Wave Money shop to the recipient who does not have WavePay account. This secret code is auto-generated if you transfer money from Wave Money shop. If you transfer money from your WavePay account to the recipient who does not have a WavePay account, the secret code is to be set by the sender.
The 4-digit PIN of your WavePay account is necessary when you log in your WavePay account or when you make the purchases via WavePay application.
To change your WavePay account PIN,
1. Launch the WavePay app and tap 3-line icon on the top left.
2. Tap “Setting”.
3. Tap “Change PIN”
4. Input the current 4-digit PIN
5. Input the new 4-digit PIN
6. When a review page to confirm your new PIN appears, tap “Continue”
7. Your new PIN is changed successfully.
If you input old PIN that was used previously, the PIN changing process will fail.
If you forget your WavePay account PIN but you have already logged in on your account, you can reset a new PIN.
1. Launch the WavePay app and tap 3-line icon on the top left.
2. Tap “Setting”.
3. Tap “Forgot PIN”
4. For Basic users, input your correct date of birth. For level 2 users, input your NRC number correctly. Then, tap “Continue”
5. You will receive SMS that includes a system generated temporary 4-digit PIN and input to proceed.
6. Input your new PIN
7. When a review page to confirm your new PIN appears, tap “Confirm”
8. Your new PIN is successfully reset.
If you input old PIN that was used previously, the PIN resetting process will fail.
If you forgot your WavePay account 4-digit PIN,
1. Launch the WavePay app.
2. Choose language and tap “Continue.”
3. Input your WavePay account mobile number and tap “Continue”
4. The SMS that includes 6-digit OTP will be sent to your mobile phone. Input the OTP.
5. When the “Enter PIN” page appear, tap “Forgot PIN” at the left bottom.
6. For level 1 users, input your correct date of birth. For level 2 user, input your NRC number correctly. Then, tap “Continue”
7. You will receive SMS that includes a system generated temporary 4-digit PIN and input to proceed.
8. Input your new PIN.
9. When a review page to confirm your new PIN appears, tap “Confirm.”
10. Your new PIN is successfully reset. If you input old PIN that was used previously, the PIN resetting process will fail. If you do not use your WavePay account for more than 30 days, your account will be automatically logged out.
To make the online linkage for your WavePay account and Yoma Bank SMART account without visiting the bank branches, you must have WavePay Level 2 account and Yoma Bank SMART account. The NRC that you used to upgrade WavePay account level 2 should match with the NRC you used to create Yoma Bank SMART account. Make sure the mobile number that is tied with your Yoma Bank SMART account is active to receive OTP.
Below, you can see the step by step of how to make the online linkage.
1. Launch WavePay App and tap “Cash In/Out”
2. Tap “Add More Banks”
3. Tap “Yoma Bank”
4. Select “SMART Account” under “Type of Account” and input account number. Then, tap “Continue”
5. A review page will appear to check all the information you input is correct. Then, tap “Continue”
6. Type your 4-digit PIN of your WavePay account.
7. SMS that includes 6-digit OTP will be sent to the mobile number that is tied with your Yoma Bank SMART account. Then, input the OTP.
8. The online linkage of your WavePay account and Yoma Bank SMART account is successful. If your WavePay account is upgraded to level 2 using other ID, you can still link your WavePay account with Yoma Bank SMART account manually by visiting the nearest Yoma Bank branches.
To unlink your WavePay account from Yoma Bank SMART account online without visition the bank branches,
1. Launch WavePay App and tap “Cash In/Out”
2. Tap “Yoma Bank smart”
3. Tap “Unlink Bank Account”
4. If you are sure to unlink, tap “Confirm”
5. Type your 4-digit PIN and unlinking your WavePay account from Yoma Bank SMART account is successful. If you change your mind and want to link again, you can instantly relink your WavePay account and Yoma Bank SMART account just in a few seconds.
For WavePay users, you can check the transaction history by tapping “History” on the main page of WavePay app.
You can check the transaction status by tapping “History” on the main page of WavePay app.
First, you can check the transaction history by tapping “History” on the main page of WavePay app. If you find your transaction is successful and the amount is deducted from your account, but the amount has not been transferred to the recipient yet, please contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users. For Telenor users, the call is free. You can also contact Wave Money’s official Facebook Messenger with blue mark.
If you lose or damage your SIM of your WavePay account, you can apply a new SIM with the same number at respective mobile operator. When you receive the new SIM, you can sign in your existing WavePay account again. For your WavePay account security, your account will be temporarily suspended.
If you have already applied a new SIM card with the same number of lost or damaged SIM card at respective mobile operator, but you are not able to request a new SIM card with the same number, you need to register a new WavePay account to transfer the remaining balance from your old WavePay account. You need to make sure your new WavePay account is upgraded to Level 2. Once your account is ready, you need to contact Wave Money Call Center to permanently suspend your old WavePay account and to transfer the remaining balance to your new account. You can contact Wave Money’s 24/7 Call Center 900 for Telenor numbers and 09-790009000 for non-Telenor numbers For Telenor users, the call is free. You can also contact Wave Money’s official Facebook Messenger with blue mark.
You can check transaction fees in “Fees Calculator” in the app. Alternatively, you can also check the transaction fees on Wave Money official website at https://www.wavemoney.com.mm/products-prices/wave-account/using-app /.
For Wave Agents, we have a separate application. To become a Wave Money shop agent, you can contact our 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users. For Telenor users, the call is free. You can also contact Wave Money’s official Facebook Messenger with blue mark.
No minimum network requirement is needed. It can be utilized with any good internet network.
You can simply tap on “Wave Shops” on the main page of WavePay app to check the nearest Wave Money shops. Alternatively, you can also visit Wave Money official website and see the nearest Wave Money shops by clicking “Wave Shops Near You”.
You can contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users. You can also contact Wave Money’s official Facebook Messenger with blue mark.
To check your Service Request status, please call Wave Money’s 24/7 Call Center at 900 for Telenor users and 09790009000 for non-Telenor users and provide your WavePay account phone number and service request number.
To know the status of your WavePay account Level 2 upgrade, please reach Wave Money’s 24/7 Call Center at 900 for Telenor users and 09790009000 for non-Telenor users.
The 4-digit PIN of your WavePay account is necessary when you log in your WavePay account or when you make the purchases via WavePay application.
Wave Money is a financial service operating with over 65,000 Wave Money shops across Myanmar, for fast and easy money transfers and cash-outs anytime. All you have to do is provide a mobile number and NRC number. At Wave Money shops, you can transfer money, cash-out and can also make bill payments and loan repayments.
Yes, you can send money to anyone in the country. All you need is the recipient’s phone number and NRC number to send the money at the nearest Wave Money shop. You have to share the auto-generated secret code with the recipients, and they can cash out the money at the nearest Wave Money shop. It is important not to share the secret code with anyone except the recipient of money.
If the recipient has a WavePay account, you only need to provide the recipient’s phone number and the amount you would like to transfer. The money will be directly transferred to the recipient’s WavePay account. They can cash out with mobile number at the nearest Wave Money shop.
Either you transfer money to a WavePay user or non-WavePay user via Wave Money shop, you have to pay for the transaction fees based on the total transfer amount. If the recipient of money is to cash out using transaction ID, NRC number and secret code, the recipient does not need to pay for the transaction fees. However, if a WavePay user cashes out from their WavePay account, the transaction fee will be deducted from their account.
With Wave Money, you can send money, cash out money and repay loans at Wave Money shops with just a mobile number and NRC number. You do not need to create an account to use Wave Money services. WavePay is a mobile wallet introduced by Wave Money. To use WavePay, you must have registered a WavePay account and you need to turn on your mobile data to transfer, cash in/out money, pay bills, and top up your mobile.
If the recipient does not have a WavePay account, they can cash out with NRC, transaction ID and secret code at the nearest Wave Money shop.
If the recipient has a WavePay account, the cash will be transferred directly into the recipient’s WavePay account. They can cash out with mobile number at the nearest Wave Money shop.
The recipient will instantly receive an SMS that includes “Transaction ID” right after the money is transferred. The recipient can cash out the money within 21 days at the nearest Wave Money shop using the 6-digit “secret code” shared by the sender.
It is not a big deal if you might have missed to cash out within 21 days. For the transactions that exceed 21 days, you can contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users to get necessary support to cash out the money.
You can transfer maximum 3,000,000 MMK per transaction via Wave Money shop.
At Wave Money shops, you can pay bills and repay loans to the companies such as AEON, Fullerton Myanmar, Rent2Own, Imperial Myanmar Finance, Mahar Bawga, JRC Company, Star Moe Yan, GL-AMMK, MRHF, Pristine Global, Win Finance etc.
Wave Money signage and danglers are displayed at every Wave Money shop.
You have to make sure you keep the 6-digit “Secret Code” and “Transaction ID” safely and the secret code is shared only to the recipient of money.
Secret Code is used when the money is transferred via WavePay account or from Wave Money shop to the recipient who does not have WavePay account. This secret code is auto-generated number and has 6 digits.
When you transfer money at Wave Money shop, you need to provide the recipient’s phone number, name, NRC number and the amount you want to transfer.
Wave Money call center will reach out to you with only two numbers: 900 for Telenor users and 09790009000 for non-Telenor users. Please remember that, whenever you make a contact or Wave Money’s official Messenger contacts you, the real Wave Money’s official Facebook page has the blue mark. Most important of all, Wave Money’s call center and employees will not, in any case, reach out to you to ask your personal information, the 6-digit Secret Code and transaction ID. If you are contacted by an unknown person, we encourage you not to share your Secret Code and Transaction ID.
Please contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users. For Telenor users, the call is free. You can also contact Wave Money’s official Facebook Messenger with blue mark.
If you accidentally delete the 6-digit secret code after transferring money to the recipient, you can request the same Wave Money shop owner to receive a new secret code. You can also contact Wave Money’s 24/7 Call Center to help you to resend the new secret code. Once you receive the new secret code, you can directly share it with the recipient of money. To contact Wave Money Call Center, dial 900 for Telenor numbers and 09-790009000 for non-Telenor numbers. You can also contact Wave Money’s official Facebook Messenger with blue mark.
Visit our Help Center more often for the questions you want to figure out. We have lots of FAQs to provide the answers for your questions. For queries that are more in details, please feel free to reach out our Wave Money’s call center which available from 7 AM – 12 AM at 900 for Atom users and 09790009000 for non-Atom users. You can also reach us via Wave Money official Facebook Page Messenger with blue mark.
Transferring money between WavePay accounts is FREE.
Transaction fees apply for transferring money to the recipient who does not have WavePay account.
If you cash out from your WavePay account, the transaction fee will be deducted from your account. You can check transaction fees in “Fees Calculator” in the app.
No transaction fees charged for cashing in your WavePay account at Wave Money shops
All the WavePay Level 2 customers can use MPU Cash In feature. If you are not a WavePay Level 2 customer, you can easily upgrade to level 2 by submitting your KYC on the WavePay application.
WavePay is a mobile wallet introduced by Wave Money. To use WavePay, you must have registered a WavePay account and you need to have mobile internet to cash in/out money, pay bills, and top up your mobile. With Wave Money, you can send money, cash out money and repay loans at Wave Money shops just by providing necessary information including mobile number and NRC number. You do not need to create an account to use Wave Money services.
Please download WavePay 1.4, Login to your wavepay account.
After OTP and PIN, you will see the screens to authorize your device. Once you authorized the device request, the device will become Authorized Device (Primary Device).
Introduced by Wave Money, WavePay is a mobile wallet application that you can use with your mobile phone anytime, anywhere. It’s an application that you can simply download and self-register to start using. With WavePay application, the users can cash in/out money, top up mobile, pay bills, repay loans, purchase tickets etc. WavePay users do not need to have a bank account to use the financial services so that they are not dependent on limited bank timings. Being a WavePay user, once you have cashed in your account, you can send money to anybody in Myanmar with a mobile phone. Sending money between WavePay app users is free.
WavePay Application can be installed on your smartphone with any mobile operator numbers.
You can send money to anyone with WavePay in Myanmar. You only need the recipient’s phone number if the recipient already has a WavePay account. The money will be transferred to the recipient’s WavePay account directly. If the recipient doesn’t have a WavePay account, all you need is the recipient’s phone number, name and NRC number to transfer money anyone in Myanmar via WavePay. After the money is transferred, you must share the secret code with the recipient to cash out the money at nearest Wave Money shop. It is important not to share the “secret code” with anyone except the recipient of money.
If the recipient has a WavePay account, the cash will be transferred directly into the recipient’s WavePay account. They can cash out with mobile number at the nearest Wave Money shop. If the recipient does not have a WavePay account, they can cash out with the “transaction ID” and “secret code” at the nearest Wave Money shop.
Pls call to our call center 09790009000 or 900 from 8 AM to 8 PM to freeze your WavePay account, in that case.
No, it is currently unavailable.