Operations Support, E-Money Operations (Contract Based)

Job Location: The Campus, Pun Hlaing Estate, Hlaing Thar Yar Township, Yangon.

Working Hours: 8:30 AM to 4:30 PM, (Monday to Friday)

Key Responsibilities and Accountabilities

  • Supporting, reporting & coordination with Internal & External Stakeholders for executing the smooth disbursements, settlements, loan payments & cash in banking
  • Manage the interlinking of wallets with banks, cards & other third-party systems.
  • Agents & Partners Accounts are on board within the agreed turn-around time.
  • Ensure complaints resolution on time and follow up if any delay in providing the resolution.
  • Monitor & manage all E-KYC processes smoothly with accuracy control.
  • Support in ongoing system enhancement change & UAT testing for ensuring that all requirements are designed & delivered as per the initiated.
  • Ensure to provide & share the reconciliations and analysis report by daily, monthly in time of all relevant accounts.
  • Follow up for any pending tasks to complete within defined SOPs/SLAs
  • Ensure assigned daily operation activities are carried out in an appropriate and effective way.
  • Maintain proper record keeping/archival of all related documents for audit trail.
  • Provide operational support to Internal Teams & Corporate Clients for smooth operations.
  • Any ad-hoc duties assigned upon business expansion project requirements

Experience, Functional Skills and Knowledge Areas

  • Good Educational background at Bachelor’s degree or Diploma related with Finance or IT
  • Fresh graduates are also welcome and 1-2 years working experience is preferable
  • Good knowledge of spreadsheet, MS excel and Office
  • Basic knowledge of banking and cash management
  • Basic 4 skills of English and Myanmar, especially in written and verbal communications
  • Must be flexible & a team player
  • Attention to detail
  • A willingness to learnWilling to work in shift duties

Benefits

– Medical, Life Insurance
– Mobile Usage allowance
– Ferry
– Other benefits including Company Bonus

Highlights

– Myanmar’s First Mobile Financial Services Provider
– International Working Environment

Career Opportunities

– Growing organization
– Develop your career

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