Job Location: The Campus, Pun Hlaing Estate, Hlaing Thar Yar Township, Yangon.
Working Hours: 8:30 AM to 5:30 PM, (Monday to Friday)
Job Summary
The Operations Support is to support, report & coordinate with internal & external stakeholders for executing the smooth disbursements, settlements, loan payments & cash in banking. Also support the interlinking of wallets with banks, cards & other third-party systems.
Key Responsibilities and Accountabilities
- Supporting, reporting & coordination with Internal & External Stakeholders for executing the smooth disbursements, settlements, loan payments & cash in banking
- Support the interlinking of wallets with banks, cards & other third-party systems.
- Agents & Partners Accounts are onboard within the agreed turn-around time.
- Ensure complaints resolution on time and follow up if any delay in providing the resolution.
- Support in ongoing system enhancement change & UAT testing for ensuring that all requirements are designed & delivered as per the initiated.
- Ensure to provide & share the reconciliations and analysis report by daily, monthly in time of all relevant accounts.
- Follow up for any pending tasks to complete within defined SOPs/SLAs
- Ensure assigned daily operation activities are carried out in an appropriate and effective way.
- Maintain proper record keeping/archival of all related documents for audit trail.
- Provide operational support to Internal Teams & Corporate Clients for smooth operations.
- Any ad-hoc duties assigned upon business expansion project requirements.
Experience, Functional Skills and Knowledge Areas
- Good Educational background at Bachelor’s degree or Diploma related with Finance or IT
- Fresh graduates are also welcome and 1-2 years working experience is preferable
- Good knowledge of spreadsheet, MS excel and Office
- Basic knowledge of banking and cash management
- Basic 4 skills of English and Myanmar, especially in written and verbal communications
- Must be flexible & a team player
- Attention to detail
- A willingness to learn
- Willing to work in shift duties
Benefits
- Attractive remuneration
- Life and medical insurance
- Flexible Working Arrangement
- Ferry Provided
Highlights
- Myanmar’s First Mobile Financial Services Provider
- People Centric Culture
- Professional & Fun Working Environment
- Power & Synergy of YSH Companies
Career Opportunities
- Access regular to skill and professional development opportunities
- Career opportunities across Yoma Group
