Wave Money is a financial service operating with over 65,000 Wave Money shops across Myanmar, for fast and easy money transfers and cash-outs anytime. All you have to do is provide a mobile number and NRC number. At Wave Money shops, you can transfer money, cash-out and can also make bill payments and loan repayments.
Category: Help Center – EN
How can I check the transaction fees?
You can check transaction fees in “Fees Calculator” in the app. Alternatively, you can also check the transaction fees on Wave Money official website at https://wavemoney.com.mm/wavemoney .
How do I cash out from my WavePay account?
To cash out from your own WavePay account, you need to go to the nearest Wave Money shop. Either provide your WavePay account mobile number or let the shop owner scan your “My QR” in WavePay app. When you receive a notification on your WavePay app, click it and input your 4-digit PIN and the… Continue reading How do I cash out from my WavePay account?
What should I do if I accidentally delete the SMS that has Transaction ID and auto-generated Secret Code after transferring money to the recipient?
If you accidentally delete the 6-digit secret code after transferring money to the recipient, you can request the same Wave Money shop owner to receive a new secret code. You can also contact Wave Money’s 24/7 Call Center at 900 for Telenor numbers and 09790009000 for non-Telenor numbers to request to resend SMS that includes… Continue reading What should I do if I accidentally delete the SMS that has Transaction ID and auto-generated Secret Code after transferring money to the recipient?
Can I still cash out using the same Transaction ID and Secret Code if I could not cash out immediately after the transfer?
Yes, you can still cash out using the same Transaction ID and Secret Code within 21 days even if you could not cash out immediately after the transfer.
How long does it take to send money via Wave Money shop to the recipient who doesn’t have a WavePay account?
The money is transferred instantly. The recipient will receive an SMS that includes “Transaction ID” right after the money is transferred. The recipient can cash out the money within 21 days at the nearest Wave Money shop using the 6-digit “secret code” shared by the sender, the SMS with the Transaction ID and showing their… Continue reading How long does it take to send money via Wave Money shop to the recipient who doesn’t have a WavePay account?
How do I transfer money at Wave Money shops?
Visit the nearest Wave Money shop and provide your NRC, then give the recipient’s phone number and NRC number. The auto-generated secret code will be sent to you via SMS and let only the recipient know the secret Code. The recipient can receive money at any Wave Money shops by showing SMS with Transaction ID,… Continue reading How do I transfer money at Wave Money shops?