The 4-digit PIN of your WavePay account is necessary when you log in your WavePay account or when you make the purchases via WavePay application.
Category: Security Tips for WavePay
What does Secret Code mean when transferring money?
Secret Code is used when the money is transferred via WavePay account or from Wave Money shop to the recipient who does not have WavePay account. This secret code is auto-generated if you transfer money from Wave Money shop. If you transfer money from your WavePay account to the recipient who does not have a… Continue reading What does Secret Code mean when transferring money?
What is Temporary PIN? When do I require Temporary PIN?
Temporary PIN is a system generated temporary secret code automatically sent by Wave Money. It is used when a WavePay user logs in for the first time to their account and resets their WavePay account PIN. This Temporary PIN has 4 digits and is not supposed to share with anyone.
What is OTP (One Time Password)? When will it be required?
OTP is for the existing WavePay users when they log in to their account again on a new device or after reinstalling the app. OTP is a 6-digit system generated temporary secret code automatically sent by Wave Money and it is not supposed to share with anyone.
How do I know whether the Wave Money call center is contacting me?
Wave Money call center reaches out to you with only two numbers: 900 for Telenor users and 09790009000 for non-Telenor users. Please remember that, whenever you make a contact or Wave Money’s official Messenger contacts you, the real Wave Money’s official Facebook page has the blue mark. Most important of all, Wave Money’s call center… Continue reading How do I know whether the Wave Money call center is contacting me?
What information do I need to provide at Wave Money shops when I make cash in and cash out?
When you do cash in/out, you only need to provide your WavePay account phone number.
Which information should I keep to myself?
The information you should keep only to yourself are OTP, Temporary PIN, Secret Code and the 4-digit WavePay PIN. It is highly recommended not to share any screenshots of your WavePay account information on the social media platforms.
How high is the WavePay security system in terms of transferring/cashing out money?
To login, the user may need to use their 4-digit PIN for the first time. After signing in for one time, it is not necessary to login again, however, they will still need to confirm the PIN every time they make a purchase.