Wave Money call center will reach out to you with only two numbers: 900 for Telenor users and 09790009000 for non-Telenor users. Please remember that, whenever you make a contact or Wave Money’s official Messenger contacts you, the real Wave Money’s official Facebook page has the blue mark. Most important of all, Wave Money’s call… Continue reading How do I know whether the Wave Money customer service is contacting me?
Category: Security Tips
What information do I need to provide when I transfer money at Wave Money shops?
When you transfer money at Wave Money shop, you need to provide the recipient’s phone number, name, NRC number and the amount you want to transfer.
What does Secret Code mean when transferring money?
Secret Code is used when the money is transferred via WavePay account or from Wave Money shop to the recipient who does not have WavePay account. This secret code is auto-generated number and has 6 digits.
Which information should I keep safe when I transfer money at Wave Money shop?
You have to make sure you keep the 6-digit “Secret Code” and “Transaction ID” safely and the secret code is shared only to the recipient of money.