If you accidentally delete the 6-digit secret code after transferring money to the recipient, you can request the same Wave Money shop owner to receive a new secret code. You can also contact Wave Money’s 24/7 Call Center to help you to resend the new secret code. Once you receive the new secret code, you… Continue reading What should I do if I accidentally delete the SMS that has Transaction ID and auto-generated Secret Code after transferring money to the recipient?
Category: Wave Money – EN
What can I do if the money is not transferred yet to the recipient?
Please contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users. For Telenor users, the call is free. You can also contact Wave Money’s official Facebook Messenger with blue mark.
How do I know whether the Wave Money customer service is contacting me?
Wave Money call center will reach out to you with only two numbers: 900 for Telenor users and 09790009000 for non-Telenor users. Please remember that, whenever you make a contact or Wave Money’s official Messenger contacts you, the real Wave Money’s official Facebook page has the blue mark. Most important of all, Wave Money’s call… Continue reading How do I know whether the Wave Money customer service is contacting me?
What information do I need to provide when I transfer money at Wave Money shops?
When you transfer money at Wave Money shop, you need to provide the recipient’s phone number, name, NRC number and the amount you want to transfer.
What does Secret Code mean when transferring money?
Secret Code is used when the money is transferred via WavePay account or from Wave Money shop to the recipient who does not have WavePay account. This secret code is auto-generated number and has 6 digits.
Which information should I keep safe when I transfer money at Wave Money shop?
You have to make sure you keep the 6-digit “Secret Code” and “Transaction ID” safely and the secret code is shared only to the recipient of money.
How can a user identify if the shop is a Wave Money shop?
Wave Money signage and danglers are displayed at every Wave Money shop.
Can I make bill payments and loan repayments at Wave Money shop?
At Wave Money shops, you can pay bills and repay loans to the companies such as AEON, Fullerton Myanmar, Rent2Own, Imperial Myanmar Finance, Mahar Bawga, JRC Company, Star Moe Yan, GL-AMMK, MRHF, Pristine Global, Win Finance etc.
What is the maximum amount I can transfer per transaction via Wave Money shop?
You can transfer maximum 3,000,000 MMK per transaction via Wave Money shop.
What will happen if I might have missed to cash out within 21 days?
It is not a big deal if you might have missed to cash out within 21 days. For the transactions that exceed 21 days, you can contact Wave Money’s 24/7 call center at 900 for Telenor users and 09790009000 for non-Telenor users to get necessary support to cash out the money.