Category: Support

You can check the transaction status by tapping “History” on the main page of WavePay app.

For WavePay users, you can check the transaction history by tapping “History” on the main page of WavePay app.

To unlink your WavePay account from Yoma Bank SMART account online without visition the bank branches, 1. Launch WavePay App and tap “Cash In/Out” 2. Tap “Yoma Bank smart” 3. Tap “Unlink Bank Account” 4. If you are sure to unlink, tap “Confirm” 5. Type your 4-digit PIN and unlinking your WavePay account from Yoma… Continue reading How do I unlink my WavePay account and Yoma Bank SMART account online?

To make the online linkage for your WavePay account and Yoma Bank SMART account without visiting the bank branches, you must have WavePay Level 2 account and Yoma Bank SMART account. The NRC that you used to upgrade WavePay account level 2 should match with the NRC you used to create Yoma Bank SMART account.… Continue reading How do I link my WavePay account and Yoma Bank SMART account online without visiting the bank?

If you forgot your WavePay account 4-digit PIN, 1. Launch the WavePay app.2. Choose language and tap “Continue.”3. Input your WavePay account mobile number and tap “Continue” 4. The SMS that includes 6-digit OTP will be sent to your mobile phone. Input the OTP. 5. When the “Enter PIN” page appear, tap “Forgot PIN” at… Continue reading My WavePay account is logged out and I also forgot my 4-digit PIN. What should I do?

If you forget your WavePay account PIN but you have already logged in on your account, you can reset a new PIN.1. Launch the WavePay app and tap 3-line icon on the top left.2. Tap “Setting”.3. Tap “Forgot PIN”4. For Basic users, input your correct date of birth. For level 2 users, input your NRC… Continue reading My WavePay account is already logged in but I forget my 4-digit PIN. What should I do?

To change your WavePay account PIN,1. Launch the WavePay app and tap 3-line icon on the top left.2. Tap “Setting”.3. Tap “Change PIN”4. Input the current 4-digit PIN5. Input the new 4-digit PIN6. When a review page to confirm your new PIN appears, tap “Continue”7. Your new PIN is changed successfully.If you input old PIN… Continue reading How to change the 4-digit PIN of my WavePay account?